Community Therapy Services

Community Therapy ServicesCommunity Therapy ServicesCommunity Therapy Services

Community Therapy Services

Community Therapy ServicesCommunity Therapy ServicesCommunity Therapy Services
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    • Home
    • Meet Our Team
    • Telehealth
    • Therapy Services
    • Employment
    • Partnerships
    • Resources
  • Home
  • Meet Our Team
  • Telehealth
  • Therapy Services
  • Employment
  • Partnerships
  • Resources

Connected. Compassionate. Committed.

At Community Therapy Services, our leadership team includes experienced clinicians, ensuring every decision is guided by what is best for the students and communities we serve.

Expertise You Can Trust. Care You Can Feel.

Our team of licensed clinicians average nearly 14 years of professional experience, combining seasoned expertise with fresh perspectives to deliver exceptional care and meaningful outcomes for every student. We are ready to serve students, families, and schools throughout: Arizona, California, Colorado, Florida, Georgia, Illinois, Kentucky, Massachusetts, Maryland, Michigan, Minnesota, Missouri, North Carolina, Nevada, Ohio, Oregon, Rhode Island, South Carolina, Tennessee, and Virginia.   

Meet the Owner

Melanie Criss, OTD, OTR/L

Melanie Criss is an occupational therapist and the owner of Community Therapy Services, LLC.  She received her Bachelor of Business Administration in 1998 from Campbell University in North Carolina and then went on to receive her Masters of Occupational Therapy in 2000 from the University of Toledo (formerly Medical College of Ohio).  She also received her occupational therapy doctorate from Chatham University in 2011.  The majority of her clinical experience has been in the pediatric setting, particularly in school settings, outpatient rehabilitation, and early intervention. 


Melanie's passion has always been working with children, particularly in the natural environments in which children interact regularly.  Melanie's passion came full circle with the creation of Community Therapy Services, LLC in 2007.  She began this entrepreneurial adventure with the vision of reaching out to children and their families by offering innovative, creative, and effective therapeutic services in the communities where they live.  In 2009, Melanie expanded her pediatric practice and developed an innovative telehealth program for students attending virtual charter schools. 

Meet the Administrative Team

Abby Enser-Pfenning

Cassie Swihart Thein

Cassie Swihart Thein

Director of Therapy Services

Occupational Therapist

OTD, OTR/L

Cassie Swihart Thein

Cassie Swihart Thein

Cassie Swihart Thein

Director of Strategy & Program Development

Occupational Therapist

OTD, OTR/L, CTP, CIMHP

Rebecca Konz

Cassie Swihart Thein

Rebecca Konz

Speech Language Pathology Supervisor

Speech Language Pathologist

MA, CCC-SLP

Stephanie Richter

Stephanie Richter

Stephanie Richter

Referrals Coordinator

Occupational Therapy Assistant

COTA/L

Karen Puopolo

Stephanie Richter

Stephanie Richter

Therapy Operations Manager

Occupational Therapist

MOT, OTR/L

Randy Payne

Stephanie Richter

Randy Payne

Financial Operations Manager

Kelsi Thomas

Stephanie Wagner

Stephanie Wagner

Systems Lead

Occupational Therapist

MOT, OTR/L

Stephanie Wagner

Stephanie Wagner

Stephanie Wagner

Compliance & Resource Coordinator

Occupational Therapist

MOT, OTR/L

Expertise You Can Trust

Our multidisciplinary team brings extensive experience supporting students with a wide range of needs. Areas of expertise include autism and neurodiversity-affirming care, sensory processing and integration, augmentative and alternative communication (AAC), ADHD, trauma-informed practice, early childhood development, pediatric rehabilitation, mental health, self-regulation, executive functioning, handwriting, and school-based interventions. Many of our clinicians have advanced certifications, specialty training, and additional board certifications, ensuring students receive evidence-based, individualized care.

Let's Connect!

Ready to learn more? Whether you're seeking services or exploring career opportunities, we'd love to start the conversation.


Email: partnerships@ctsvirtual.com

Phone: 270.313.4870

Get in Touch!

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